Extremely worn in and dirty as hell! I used these boots from 2012-2018 and loved them the whole time until the liners became too worn for my comfort around the ankle. The support is still there but less cushion. You could probably get new liners or wear thicker socks and these boots will take more riding for years to come. Boa has a life time warranty. The boots are still using the original boa laces and include replacement laces and brand new heel kit inserts (which may help with the worn liner). Boots have some rips and dents but still stay dry and lace up tight. See details in pics.